All disciplines
Support treated as part of the brand.
Round-the-clock chat, a named manager and ongoing maintenance for US clients.
Scope this service24/7US client coverage
1 dayInquiry response
3 monthsMinimum term
06 / Customer ServicesWhat you get.
Fixed scope, named deliverables, no line items that only make sense to an agency.
- 01Staffed chat with real escalation paths
- 02One named manager per account
- 03Site, app and campaign maintenance
- 04Searchable knowledge base
- 05Documented tone and SLA playbooks
- 06Monthly service reporting
Selected projects.
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